Smart AI First Chatbot Application

Client Overview

About AP

Business Challenge

 AP is a leader in delivering market research and insights through large-scale data sets and comprehensive documentation, enabling clients to drive branding and strategic decisions via APIs and digital portals.

  • Limited POC Access:  Usable only by internal developers, not external clients.
  • Time to Market: High urgency due to competitive pressure and strong client interest.
  • First AI Product: Limited in-house experience with AI application architecture and integration.
  • Ecosystem Integration: Needed seamless fit with existing portals and applications.
  • Compliance: Required robust data privacy and compliance, especially for EU data residency.
  • UI/UX: Needed an intuitive, persona-driven interface.
  • Authentication: Single Sign-On (SSO) integration was essential.

Our Solution

Development Process

Design & Implementation

Tech Stack

  • Collaborated closely with AP’s product owner to clarify business requirements and define an agile, iterative delivery plan.
  • Assembled a cross-functional team: product owner, UI/UX designer, senior backend and frontend developers.
  • Adopted Agile methodology with rapid sprints and continuous stakeholder involvement, ensuring transparency and adaptability.
  • Architecture: Designed a microservices-based solution on Microsoft Azure, ensuring modularity, scalability, and easy integration with AP’s existing ecosystem.
  • AI Integration: Leveraged OpenAI models via secure, EU-hosted APIs, ensuring compliance and flexibility to switch between custom and third-party LLMs as needed.
  • Data Management: Enabled flexible file uploads and integration with custom data sources using vector databases.
  • UI/UX: Developed a modern, chatbot-style interface tailored to multiple user personas, with rapid prototyping and direct collaboration between design and development.
  • Authentication: Implemented a dedicated SSO microservice, allowing seamless access across AP’s product suite.
  • ReactJS 
  • Microsoft Azure 
  • OpenAI APIs (EU region)
  • Vector Database

  • Single Sign-On (SSO) Integration

Business Value

Outcome

Key Takeaways

  • Rapid MVP Delivery: Deployed a fully functional MVP to beta users within one month.
  • Modern User Experience: Delivered a sleek, intuitive chatbot interface praised by stakeholders and early adopters.
  • Scalable, Compliant Architecture: Built a robust foundation for future enhancements and ensured GDPR/EU data compliance.
  • Agile, Transparent Process: Maintained continuous communication and validation with stakeholders, minimizing rework and accelerating delivery.
  • Successful Launch & Adoption: Enabled AP to quickly beta launch and market the product, resulting in strong client adoption and new strategic opportunities.

Our partnership with AP demonstrates our commitment to delivering not just technology, but real business outcomes—accelerating innovation, reducing time to market, and empowering clients to succeed in a competitive landscape.